{"id":2050,"date":"2023-06-19T16:50:46","date_gmt":"2023-06-19T11:20:46","guid":{"rendered":"https:\/\/bscrackers.com\/?p=2050"},"modified":"2023-06-19T16:50:46","modified_gmt":"2023-06-19T11:20:46","slug":"facing-issues-with-your-train-journey-how-to-register-a-complaint-with-irctc","status":"publish","type":"post","link":"https:\/\/bscrackers.com\/?p=2050","title":{"rendered":"Facing issues with your train journey: How to register a complaint with IRCTC"},"content":{"rendered":"<p> [ad_1]<br \/>\n<br \/><img decoding=\"async\" src=\"https:\/\/static.toiimg.com\/photo\/msid-101108428,imgsize-115012.cms\" \/><\/p>\n<div>Trains in India are one of the most important modes of transportation for many people. It\u2019s affordable, convenient and has better connectivity even in the rural parts of the country. The train journeys are facilitated by the <!-- -->Indian Railways Catering and Tourism Corporation<!-- --> (IRCTC) and the government body ensures that the trains and all the services related to it run smoothly. However, there are times when passengers face issues during their trips. In such situations, it is important to know how to register a complaint with IRCTC to seek a resolution and improve the travel experience. To make things better, the government has also launched a dedicated online complaint service for passengers that allows them easily register complaints related to their train journey. <br \/>In this article, we will tell you a step-by-step guide on how to register train journey-related complaints. <br \/><span class=\"strong\">Things to keep in handy<\/span><\/p>\n<div class=\"cdatainfo   id-r-component \" data-pos=\"8\">\n<ul>\n<li>PNR number<\/li>\n<li>Active mobile number for OTP verification<\/li>\n<li>Photo or video, if you have any related to the complaint<\/li>\n<\/ul>\n<\/div>\n<p>Once you have these things handy, let\u2019s get on to the filing process.<\/p>\n<div class=\"hltsinsert\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_73 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Steps\" title=\"Steps\">Steps<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Visit_https_railmadadindianrailwaysgovinmadadfinalhomejsp_using_any_web_browser_on_your_PC_or_phone\" title=\"Visit https:\/\/railmadad.indianrailways.gov.in\/madad\/final\/home.jsp using any web browser on your PC or phone\">Visit https:\/\/railmadad.indianrailways.gov.in\/madad\/final\/home.jsp using any web browser on your PC or phone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bscrackers.com\/?p=2050\/#To_register_a_complaint_related_to_trains_click_on_the_Train_Complaint_option\" title=\"To register a complaint related to trains, click on the Train Complaint option\">To register a complaint related to trains, click on the Train Complaint option<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Enter_your_phone_number_and_click_on_Get_OTP\" title=\"Enter your phone number and click on Get OTP\">Enter your phone number and click on Get OTP<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Enter_the_OTP_received_and_click_on_Submit\" title=\"Enter the OTP received and click on Submit\">Enter the OTP received and click on Submit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Now_enter_the_PNR_number_and_Type_of_complaint_It_is_the_option_you_need_to_choose_to_specify_the_nature_of_the_complaint\" title=\"Now, enter the PNR number and Type of complaint (It is the option you need to choose to specify the nature of the complaint)\">Now, enter the PNR number and Type of complaint (It is the option you need to choose to specify the nature of the complaint)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Select_Sub_type_and_enter_data_of_the_incident\" title=\"Select Sub type and enter data of the incident\">Select Sub type and enter data of the incident<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Upload_a_supporting_file_photo_or_video_related_to_the_complaint\" title=\"Upload a supporting file (photo or video related to the complaint)\">Upload a supporting file (photo or video related to the complaint)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bscrackers.com\/?p=2050\/#Now_write_a_small_description_of_the_complaint\" title=\"Now, write a small description of the complaint\">Now, write a small description of the complaint<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/bscrackers.com\/?p=2050\/#%3Ci%3EOnce_done_click_on_Submit_button_to_register_the_complaint%3Ci%3E\" title=\"&amp;lt;i&amp;gt;Once done, click on Submit button to register the complaint&amp;lt;\/i&amp;gt;\">&amp;lt;i&amp;gt;Once done, click on Submit button to register the complaint&amp;lt;\/i&amp;gt;<\/a><\/li><\/ul><\/nav><\/div>\n<h5 class=\"NeUcC\"><span class=\"ez-toc-section\" id=\"Steps\"><\/span>Steps<span class=\"ez-toc-section-end\"><\/span><\/h5>\n<div class=\"nBqQb\"><span class=\"sym3O\">1<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Visit_https_railmadadindianrailwaysgovinmadadfinalhomejsp_using_any_web_browser_on_your_PC_or_phone\"><\/span>Visit https:\/\/railmadad.indianrailways.gov.in\/madad\/final\/home.jsp using any web browser on your PC or phone<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">2<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"To_register_a_complaint_related_to_trains_click_on_the_Train_Complaint_option\"><\/span>To register a complaint related to trains, click on the Train Complaint option<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">3<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Enter_your_phone_number_and_click_on_Get_OTP\"><\/span>Enter your phone number and click on Get OTP<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">4<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Enter_the_OTP_received_and_click_on_Submit\"><\/span>Enter the OTP received and click on Submit<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">5<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Now_enter_the_PNR_number_and_Type_of_complaint_It_is_the_option_you_need_to_choose_to_specify_the_nature_of_the_complaint\"><\/span>Now, enter the PNR number and Type of complaint (It is the option you need to choose to specify the nature of the complaint)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">6<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Select_Sub_type_and_enter_data_of_the_incident\"><\/span>Select Sub type and enter data of the incident<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">7<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Upload_a_supporting_file_photo_or_video_related_to_the_complaint\"><\/span>Upload a supporting file (photo or video related to the complaint)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">8<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Now_write_a_small_description_of_the_complaint\"><\/span>Now, write a small description of the complaint<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<div class=\"nBqQb\"><span class=\"sym3O\">9<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%3Ci%3EOnce_done_click_on_Submit_button_to_register_the_complaint%3Ci%3E\"><\/span>&amp;lt;i&amp;gt;Once done, click on Submit button to register the complaint&amp;lt;\/i&amp;gt;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<\/div>\n<p>Railmadad service also allows users to register complaints related to Train stations. For that, click on the <!-- -->Station complaint<!-- --> button. Then, enter the necessary information and hit the Submit button to register.<br \/>After registering the complaint, you\u2019ll receive a Reference number. You can use this number to track the status of your complaint.<\/div>\n<p><script>!(function(f, b, e, v, n, t, s) {\n    function loadFBEvents(isFBCampaignActive) \n      if (!isFBCampaignActive) \n        return;<\/p>\n<p>      (function(f, b, e, v, n, t, s) \n        if (f.fbq) return;\n        n = f.fbq = function() \n          n.callMethod ? n.callMethod(...arguments) : n.queue.push(arguments);\n        ;\n        if (!f._fbq) f._fbq = n;\n        n.push = n;\n        n.loaded = !0;\n        n.version = '2.0';\n        n.queue = [];\n        t = b.createElement(e);\n        t.async = !0;\n        t.defer = !0;\n        t.src = v;\n        s = b.getElementsByTagName(e)[0];\n        s.parentNode.insertBefore(t, s);\n      )(f, b, e, 'https:\/\/connect.facebook.net\/en_US\/fbevents.js', n, t, s);\n      fbq('init', '593671331875494');\n      fbq('track', 'PageView');\n    ;<\/p>\n<p>    function loadGtagEvents(isGoogleCampaignActive) \n      if (!isGoogleCampaignActive) \n        return;<\/p>\n<p>      var id = document.getElementById('toi-plus-google-campaign');\n      if (id) \n        return;<\/p>\n<p>      (function(f, b, e, v, n, t, s) \n        t = b.createElement(e);\n        t.async = !0;\n        t.defer = !0;\n        t.src = v;\n        t.id = 'toi-plus-google-campaign';\n        s = b.getElementsByTagName(e)[0];\n        s.parentNode.insertBefore(t, s);\n      )(f, b, e, 'https:\/\/www.googletagmanager.com\/gtag\/js?id=AW-877820074', n, t, s);\n    ;<\/p>\n<p>    window.TimesApps = window.TimesApps || ;\n    var TimesApps = window.TimesApps;\n    TimesApps.toiPlusEvents = function(config) \n      var isConfigAvailable = \"toiplus_site_settings\" in f && \"isFBCampaignActive\" in f.toiplus_site_settings && \"isGoogleCampaignActive\" in f.toiplus_site_settings;\n      var isPrimeUser = window.isPrime;\n      if (isConfigAvailable && !isPrimeUser) \n        loadGtagEvents(f.toiplus_site_settings.isGoogleCampaignActive);\n        loadFBEvents(f.toiplus_site_settings.isFBCampaignActive);\n       else \n        var JarvisUrl=\"https:\/\/jarvis.indiatimes.com\/v1\/feeds\/toi_plus\/site_settings\/643526e21443833f0c454615?db_env=published\";\n        window.getFromClient(JarvisUrl, function(config)\n          if (config) \n            loadGtagEvents(config?.isGoogleCampaignActive);\n            loadFBEvents(config?.isFBCampaignActive);<\/p>\n<p>        )<\/p>\n<p>    ;\n  })(\n    window,\n    document,\n    'script',\n  );<\/script><br \/>\n<br \/>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/timesofindia.indiatimes.com\/gadgets-news\/facing-issues-with-your-train-journey-how-to-register-a-complaint-with-irctc\/articleshow\/101108411.cms\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[ad_1] Trains in India are one of the most important modes of transportation for many people. It\u2019s affordable, convenient and has better connectivity even in the rural parts of the country. The train journeys are facilitated by the Indian Railways Catering and Tourism Corporation (IRCTC) and the government body ensures that the trains and all &#8230; <a title=\"Facing issues with your train journey: How to register a complaint with IRCTC\" class=\"read-more\" href=\"https:\/\/bscrackers.com\/?p=2050\" aria-label=\"Read more about Facing issues with your train journey: How to register a complaint with IRCTC\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":2051,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[],"class_list":["post-2050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech"],"_links":{"self":[{"href":"https:\/\/bscrackers.com\/index.php?rest_route=\/wp\/v2\/posts\/2050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bscrackers.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bscrackers.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bscrackers.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bscrackers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2050"}],"version-history":[{"count":0,"href":"https:\/\/bscrackers.com\/index.php?rest_route=\/wp\/v2\/posts\/2050\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bscrackers.com\/index.php?rest_route=\/wp\/v2\/media\/2051"}],"wp:attachment":[{"href":"https:\/\/bscrackers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bscrackers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bscrackers.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}